FAQs

Shipping

What are your shipping times?
Our delivery times are generally 7 to 12 business days. A tracking number will be sent to you as soon as your order ships.

Do you ship to France?
Yes, we ship everywhere in France and throughout Europe.

Payment

What payment methods do you accept?
We accept secure payments by credit card (Visa, Mastercard) as well as other methods depending on your country.

Is payment secure?
Yes, all transactions are protected by an SSL encryption system.

Returns and refunds

Can I return a product?
Yes, you have 14 days after receipt to request a return.

How do I request a refund?
Simply contact us at contact@findsgadget.com with your order number.

Order

How do I track my order?
You will receive an email with a tracking link as soon as your order ships.

I haven't received my order, what should I do?
Contact us at contact@findsgadget.com and we will resolve the situation quickly.

Product

Are your products guaranteed?
Yes, all our products are covered by a warranty against defects.